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Unable to log in Mendeley Desktop

Hi! I am new to Mendeley. The registration was completed yesterday. But I haven't been able to log in Mendeley Desktop yet. The message was "There was a temporary problem connecting to Mendeley. Please...

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Sync in android problem

Dear Mendeley, Thank you for the fantastic software.I am very exited to find mendeley for android. I installed it on my Lenovo Yoga 3 tablet. Everything seems to work fine except that it does not...

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Adding extra information: translator, original year of publication etc.

Dear Mendeley support team, I am struggling to add variables to the default document details. I need to be able to include the translator of a book and the year of original publication. I found posts...

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Importing EndNote library INCLUDING attachments

I can't find any help on the website as to how to import my complete EndNote library INCLUDING all attachments to the references. I only see that I should export an XML file from EndNote, but this does...

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insert bibliography as a plain text

Hi How can I insert bibliography as a plain text in MS Word ?

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Problem with pdfs

Every time I import a pdf file into Mendeley, and then I want to acces to the file from Mendeley by clicking on it, the pdf sign dissapears and this appears: "Unable to open this file. If you have a...

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Go back to the previous page

When I follow a hyperlink to a reference, how can I go back to the previous page like in the Mac Preview application?

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bibliography is highlighted

All of the superscript numbers for references and the entire bibliography is highlighted a dark gray. I've tried the right click option, but word does not recognize that the material is highlighted....

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How to manually edit authors of articles in my library?

Mendeley does not properly recognize older articles in my library and I have to manually correct the reference information (e.g. title, author, volume, series, page range). However, once corrected...

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Can I create a literature list without citing articles in text

I want to share various article lists (bibliographies) with my students; but I do not write an article, so I do not cite these articles in any text. How can I select a subset of articles from my...

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Error de sincronización

There was an error processing your request. It has been logged (ID aaf201f96af3c736).. Error ID: vbnNtndoUB8

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a problem syncing my library

Unique id f4ef3c35-8565-4520-970d-b46205b1998d has already been used to create a document.. Error ID: 8VTWSbgaWVo dear Madam or Sir, I have problem to syncing my library and my document cannot be read...

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Problem syncing my library

Good afternoon, I have a problem when I syncing my library.Problem Details: HTTP ERROR 500 Problem accessing /files/. Regards.

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How to cite "Author (Year)" instead of "(Author, Year)" using the Word plugin?

Hi there, as the subject suggests already, I fail to identify how to cite "Author (Year)" instead of "(Author, Year)" using the Word plugin. Can you please help me how to do this. Thank you.

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Import Reference Manager database

How can I import my Reference Manager database .rmd/.rmx into Mendeley?

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Is the Mendeley MS Word plugin supported in Mac OS X on MS Word version 2016?

I have successfully installed the Mendeley MS Word Plugin on my Mendeley Desktop app but can't get the toolbar to show up in Word. I am using Mac OS X Yosemite 10.10.5 and MS Word version 15.21.1 . Is...

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unsufficient memory

After installing the MS word plugin from the Mendeley desk app. When word is opened, an error stipulating "Insufficient Memory or disk space". I'm using Windows 7, 64bit OS and Office 2013. Please help...

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Problem editing citations

Since I updated to 1.17.3 I have problems editing citations in Word 15.2. That is, if I want to edit a citation and position the cursor within the existing citation the Citation Editor opens without...

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compartibility with windows 10

I have been using mendeley since 2011 without any problem with windows 7. Now my organization shifted to windows 10. I have installed mendeley on my work computer and word plugin but i have failed to...

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MS Word pluggin

Good day I am unable to see the Insert citation toolbar o word, what should I do. Thanks

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