password won"t work
Hi there, I'm a lecturer at widyatama University, Bandung, Indonesia can not successfully login to Mendeley Desktop, when I try to login to Mendeley web using the exact same password it will not work...
View ArticleCan't login to Mendeley desktop
I've just opened a Mendeley account and downloaded the program. However, the desktop log-in will not accept my password. I have tried to update it several times, without success. Is there something...
View ArticleCitation plug in not working on Mac
I have the latest version of Mendeley, working on a Mac. Word 2017. The citation plug in is not working. The pop up screen does not appear to select a citation, although a pop up message appears to...
View Articleerror message and sync
Dear Mendeley, I keep receiving this error message. failed to save document/folder relationships for folder 92667069-37e0-445b-9ea8-e2d69ad5ecea I'm unsure what it means but it seems some of my pdfs...
View Articleturn off auto-update at startup
I use Mendeley at work where I don't have permissions on my computer to install software. I waited quite a while for v1.17.11 to be approved for installation and a new version won't be approved until...
View ArticleInstallation Problem
When I try to install Mendeley Desktop support appear this message: There was a problem installing a file. Please close Mendeley Desktop, Microsoft Word and Microsoft Outllok if they are currently...
View ArticleSign in impossible on Firefox 58
I cannot sign in using the web importer. I click the Mendeley extension in the tool bar, it prompts me to sign in. It opens a new tab and I am signed in to Mendeley website. However in the tab with the...
View ArticleThis file already exists for this document - upload progress: 0 of 0. Error...
Please help me out. I am getting this message whenever I am trying to sync my mendeley library.
View Articleinformation
How to add detailed information of conference proceedings artilces which are printed in series like lecture of computer science series book, which are the originally is conference article that compile...
View ArticleError 500 after new installation
Hi just installed Mendeley on a new computer and got an Error 500: {Here should be the error message, but if I post it I get an error on this page saying "Invalid characters found".} System: Windows...
View ArticleSharing and PC access
I tried to share my data base with my colleague but she's still unable to have access to it (the link is always a dead end despite many attempts). So I tried to install Mendeley logiciel on my PC. But...
View Articleplugin installation
unable to install the mcrosoft word plugin,! I ran the word fiist and then close it. BUt still can not install. why?
View Articlecan't login to the mendeley desktop
I cant login to the mendely desktop while using medeley web password.how can I login to that?
View ArticleImporting from Zotero to Mendeley. Is there a way to preserve subfolders?
When I import files from Zotero to Mendeley, is there a way to preserve the subfolder structure and file organization in said subfolders, during the transition? Right now, when I import my Zotero...
View ArticleKeyboard shortcuts not all working?
Why would some keyboard shortcuts work (Ctrl + O) but others not (Ctrl + N)?
View ArticleMendeley feeling poorly at the moment
Hello admin I'm having a big problem to open the Mendeley desktop.it won't open and pop out the "Mendeley feeling poorly at this moment.What should I do?
View ArticleProblem selecting text for citations
I am new to Mendeley and have a very basic question/problem. I have installed the Mendeley Word plugin and in some of my documents it works as it should but when I try to select or in any other way...
View ArticleThe title of ICLR formats are not extracted correctly
https://arxiv.org/pdf/1703.09844.pdf https://arxiv.org/pdf/1607.07086.pdf
View ArticleSorry, there was a problem syncing your library: File name...
Have located the ref and the file and deleted both but still get this error when trying to sync my library? I have also deleted mendeley and restarted it to remove all data. Thanks in advance!
View ArticleSync error
My mac os desktop app and web library seem to have a problem syncing. The error message is as follows: The document 448f1e8e-3e9d-31dc-abae-3cc266d1d1d8 doesn't exists. Error ID: q_AtZRKjx6A Can you...
View Articleshit product
when i try to insert a citation the word pop up a window saying can not open mendeley automatically. then mendeley pop up a window saying mandeley is already running ---- what is this bs? i thought...
View ArticleError file names
Hi, I have that problem with the application downloaded for Mac: "File name [notes] has no extension - upload progress: 0 of 0. Error ID: dR2tbFbstQI". Could you please provide me a solution?
View ArticleInsert bottom won't work
When I push the insert reference bottom in MS Word, it won't work! I didn't have any problem before (although it was a little slow) but now it has a longer pause and after a few seconds opens up the...
View Articlefailing to log in into Mendeley Desktop
I can login into Mendeley web without problems but I cannot login into the Mendeley Desktop. App refuses to log me in with 'Incorrect username or password'. Tried to with password changing several...
View ArticleFile name [science-16] has no extension - upload progress: 0 of 0. Error ID:...
Can anyone help with the above error code?
View ArticleNot found 404
Error downloading https://api.mendeley.com/annotations/5632b0db-0daf-48ee-b03e-730682e9e900/ - server replied: Not Found (404). Error ID: NlKBltWfXtk It has been 1 months
View ArticleAccess to this document is not allowed. Error ID: D4Nnuqvqddw
Hi, Every time I open Mendeley Desktop and/or click Sync I get an error like the subject above. The ID seems different every time. My files are not visible in my online library. Can this issue be...
View ArticleCan't open Mendeley desktop, crashes
Hi, Since last week, I can't open Mendeley Desktop. Whenever I open it, I see (very rapidly) the message "Mendeley is feeling very poorly at the moment. You may wish to contact the doctors at...
View ArticleKeep citations after reviewer edits
Hello, How can I keep or "restore" the citations after I get my document, reviewed by my advisor / editor? Every time I send my document to be reviewed by my advisor Medeley citations come back as...
View ArticleUnable to login
Hi, I can no longer log in from Mendeley desktop, after changing my password it still gives me the "incorrect username/password" error. The same username/password works fine on Mendeley web. I tried...
View Articleweb importer for safari
i cannot download the web importer from safari for mendeley. I am using Mac OS High SIerra with Safari. Thanks.
View ArticleMultiple documents, single reference list
Hi I am submitting an article to a journal which requires that each table and figure be submitted in its own microsoft word file. I would like to apply citations to some of the figures. Is there a way...
View Articleproblem syncing library
I was trying to sync my documents, but failed and received the following message.Sorry, there was a problem syncing your library: You do not have access to this folder...
View Article449
When I try to insert a citation I receive an error mesage El argumento no es opcional (449) in Mendeley Plug in I have tried to download an older version but it doesn't work
View ArticleHow to solve this Sync error
I have been receiving this message: "Sorry, there was a problem syncing your library: Unable to send HTTP request to /oauth/token/ (0". What does this even mean? And why does Mendeley keep having a...
View ArticleError message
There was an error processing your request. It has been logged (ID 493c6d5b9c905832).. Error ID: T2ga5aU75d8
View Articleforeign key constraint failed
Hi, I've tried one of the suggestions for troubleshooting but I can't even access "Help" coz my Mendeley doesn't start further than popping up the message "foreign key constraint failed". Would you...
View Articlesubfolders disappeared
hi all, Recently I've rearranged my files and put the number of folders as subfolders. And yesterday most of my subfolders disappeared, killing lots of my work. Is there a way to go to previous library...
View ArticleCannot install Word plug-in or web importer
Can you help me? I have installed Mendeley desktop but can't seem to install the Word Plug in or web importer. Any suggestions? Beth Vogt, MD 1- 440 525-0874
View Articleadvanced search how to use NOT operator
I would like to find references in my library that have the tag "included" but, at the same time that DON't have the tag "management" How can I do it? (I spent more than 2 hours searching in manual and...
View ArticleUnable to login on desktop app and Android app. Email ID...
I am unable to login on desktop app and android app. However i am able to login on website. Email is dr.avinashverma@gmail.com
View ArticleCan u help me, please? Error ID: PeGY6z9e6Wo
Can u help me, please? Error ID: PeGY6z9e6Wo Not syncronyse
View ArticleComputer crashed, have archive / files but when imported, these aren't connected
I had to reset my operating system which uninstalled Mendeley. I saved an archive, because I have spent more than 100 hours correcting and importing file data. When I re-installed, the archive...
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