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Channel: support.mendeley.com :: Getting Started with Mendeley
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shit product

when i try to insert a citation the word pop up a window saying can not open mendeley automatically. then mendeley pop up a window saying mandeley is already running ---- what is this bs? i thought...

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Error file names

Hi, I have that problem with the application downloaded for Mac: "File name [notes] has no extension - upload progress: 0 of 0. Error ID: dR2tbFbstQI". Could you please provide me a solution?

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Insert bottom won't work

When I push the insert reference bottom in MS Word, it won't work! I didn't have any problem before (although it was a little slow) but now it has a longer pause and after a few seconds opens up the...

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failing to log in into Mendeley Desktop

I can login into Mendeley web without problems but I cannot login into the Mendeley Desktop. App refuses to log me in with 'Incorrect username or password'. Tried to with password changing several...

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File name [science-16] has no extension - upload progress: 0 of 0. Error ID:...

Can anyone help with the above error code?

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Not found 404

Error downloading https://api.mendeley.com/annotations/5632b0db-0daf-48ee-b03e-730682e9e900/ - server replied: Not Found (404). Error ID: NlKBltWfXtk It has been 1 months

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Access to this document is not allowed. Error ID: D4Nnuqvqddw

Hi, Every time I open Mendeley Desktop and/or click Sync I get an error like the subject above. The ID seems different every time. My files are not visible in my online library. Can this issue be...

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Email

Can I change my Mendeley email address? IF yes, how do I go about it?

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fuck

fuck

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Can't open Mendeley desktop, crashes

Hi, Since last week, I can't open Mendeley Desktop. Whenever I open it, I see (very rapidly) the message "Mendeley is feeling very poorly at the moment. You may wish to contact the doctors at...

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Keep citations after reviewer edits

Hello, How can I keep or "restore" the citations after I get my document, reviewed by my advisor / editor? Every time I send my document to be reviewed by my advisor Medeley citations come back as...

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Unable to login

Hi, I can no longer log in from Mendeley desktop, after changing my password it still gives me the "incorrect username/password" error. The same username/password works fine on Mendeley web. I tried...

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web importer for safari

i cannot download the web importer from safari for mendeley. I am using Mac OS High SIerra with Safari. Thanks.

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Multiple documents, single reference list

Hi I am submitting an article to a journal which requires that each table and figure be submitted in its own microsoft word file. I would like to apply citations to some of the figures. Is there a way...

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problem syncing library

I was trying to sync my documents, but failed and received the following message.Sorry, there was a problem syncing your library: You do not have access to this folder...

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449

When I try to insert a citation I receive an error mesage El argumento no es opcional (449) in Mendeley Plug in I have tried to download an older version but it doesn't work

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How to solve this Sync error

I have been receiving this message: "Sorry, there was a problem syncing your library: Unable to send HTTP request to /oauth/token/ (0". What does this even mean? And why does Mendeley keep having a...

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Error message

There was an error processing your request. It has been logged (ID 493c6d5b9c905832).. Error ID: T2ga5aU75d8

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foreign key constraint failed

Hi, I've tried one of the suggestions for troubleshooting but I can't even access "Help" coz my Mendeley doesn't start further than popping up the message "foreign key constraint failed". Would you...

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subfolders disappeared

hi all, Recently I've rearranged my files and put the number of folders as subfolders. And yesterday most of my subfolders disappeared, killing lots of my work. Is there a way to go to previous library...

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