This was working beautifully last night, I could insert the citation just fine and today the Mendeley option didn't come up when I clicked on 'Insert Citation'.So I thought I would delete the plug-in and insert it again. Well that was a bad idea because now when I try to insert the plug-in I am asked to close Outlook and/or Word and as far as I can see neither of them are open. Any other ideas. My assignment is due... aargh.... Alfiah
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