I have installed Mendeley desktop and have installed the MS Word plugin. I can find the Mendeley toolbar in MS Word, however when I click on the "insert citation" option nothing happens. I have references in my library. I have tried uninstalling and reinstalling the MS Word Plugin.
I have also tried to go the other way, and from the Mendeley library I have looked for an option to insert a citation to MS Word, but the toolbar buttons that appear in the help tutorial (including the option to send a citation to word) do not appear on my Mendeley screen.
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